My Images & Reports

Guides on accessing your images and reports.

Can I play my video with sound?

Unfortunately, videos are not recorded as a movie, but as a series of individual images.  Hence sound cannot be recorded.

Can I view a video of my scans?

Yes, you can view a video of your scans.  Note however that the video is created by a series of continuous multi-frame images, rather than an act...

How do I share my images?

You can To share your X-rays and scans securely with anybody, anywhere by generating a quick share code.  Simply follow these instructions and sh...

How do I save my images?

To download and save your images Sign in to your Patient Portal account Select the scan you wish to download Tap the View button. This will l...

Can I save or share my video?

As the video is a series of continuous multi-frame images, it can only be saved as individual images. As such, videos are shared as still images...

Can you send my images to me via email or any other media?

Unfortunately, we do not have access to your confidential patient information and we are not authorized to download your images and send them to ...

What should I do if I have not received my reports at the expected time?

There may be a number of reasons why you have not received your report at the expected time, including: The reports is incomplete at the radiolo...

How do I export my images in JPEG format?

To download all your images in JPEG format, please follow the short guide below. Please note this feature is only available on your desktop PC. ...